Privacy Policy

This privacy policy governs the manner in which Hermetic Solutions Group uses, maintains and discloses website visitor’s information.  This privacy policy applies to all information gathered on our site, or any interaction individuals may have with our employees about products and services offered by the Hermetic Solutions Group.  Hermetic Solutions Group respects your privacy.  We do not share, sell or rent any of the information collected to any third parties and do not intend to in the future.

Personal Identification and Information:

Hermetic Solutions Group may collect personal and business information in a variety of ways, including, but not limited to, those who: visit our website, fill out a contact form, place a technical inquiry, visit us at trade shows and attend one-to-one meetings.  You may be asked for, as appropriate, name, email address, mailing address and telephone number.  We will collect information only if it is submitted voluntarily and agreed to by the party concerned.

Cookies:

Hermetic Solutions Group’s website may use cookies to support some services on our website.  A cookie is a small text file containing information that a website transfers to your computer’s hard disk for record-keeping purposes and allows us to analyze our website traffic patterns.

How We Use Collected Information:

The Hermetic Solutions Group may collect and use personal information for the following purposes:

  • To improve customer service
    • Information you provide helps us to respond to your customer service requests and support your needs more efficiently.
  • To improve technical support
    • The information provided enables us to understand your needs and adapt our offers and solutions to benefit your business.
  • To inform you about our solutions or services that we feel may benefit you, such as:
    • New product and service launches, tradeshow participation or company news.

Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, we will ensure that any personal data provided is:

  • Processed fairly and lawfully and transparently and shall not be processed unless specific conditions are met;
  • Collected for specified, explicit and legitimate purposes and shall not be processed in any further manner incompatible with that purpose or those purposes;
  • Adequate, relevant and limited to what is necessary in relation to those purpose(s);
  • Accurate and, where necessary, kept up to date;
  • Not to be kept for longer than is necessary;
  • Kept in a form which permits identification of the data subject for no longer than is necessary for the purpose(s);

Information is processed in accordance with the rights of data subjects under the data protection laws; and is kept secure by the Hermetic Solutions Group, taking appropriate technical and other measures to prevent unauthorized or unlawful processing or accidental loss or destruction of, or damage to, personal data.

Hermetic Solutions Group shall ensure that the rights of data subjects can be fully exercised by lawful and fair means. These include:

  • The right to be informed that processing is being undertaken;
  • The right of access to one’s Personal Data
  • The right to prevent processing in certain circumstances;
  • The right to correct, rectify, block or erase information;
  • The right to have personal data safeguarded with appropriate technical and organizational security measures;
  • The right for personal data not to be transferred abroad without suitable safeguards;
  • The right to be treated justly and fairly when requesting information, such requests to be handled in accordance with clear procedures; and
  • The right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format, and the right to transmit such data to another Data Controller.

All individuals have the right to access the personal data we hold about them.

How We Protect Your Information:

Hermetic Solutions Group has implemented appropriate data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction.

Sharing Your Personal Information:

Hermetic Solutions Group does not sell, trade or rent personal information to third parties.

However, we may be required to disclose information about you if required to do so by law in response to law enforcement authority or other government officials when legally obliged to do so.

Additionally, we occasionally have third party agents, subsidiaries, affiliates and joint ventures that perform functions on our behalf, such as data processing, website support, customer service, etc.  These entities may have access to your personal information that is necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of that personal information.  They are restricted from using or altering this data in any way other than to provide the requested services.

Governing Law

Our website is published in the United States.  US law shall govern in any and all disputes with respect to the Hermetic Solutions Group website, including privacy or defamation issues or otherwise.

Updating, Correcting and Deleting Personal Information:

If you would like to have your personal information updated or removed from our records, please contact us at [email protected]

Information Collected by Others:

This privacy policy applies only to Hermetic Solutions Group, not to other companies’ or organizations’ websites to which we link.  This includes links from advertisers, sponsors and partners that are on websites / properties beyond our control.  These other sites may send their own cookies to you, collect your data or solicit your personal information.  Always be aware of where you end up.  We are not responsible for the actions and privacy policies of third parties and other websites.  We encourage you to read the posted privacy policies whenever interacting with any other website.

Periodic Policy Changes

Please note that Hermetic Solutions Group periodically reviews its privacy practices (i.e., to track technology and/or legal changes), and that these practices are subject to change.  To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Hermetic Solutions Group and its divisions and is effective as of May 21, 2018.

Contact Us:

Corporate Headquarters

Hermetic Solutions Group

4000 State Route 66, Suite 310

One Hovchild Plaza

Tinton Falls, NJ 07753 USA

Phone:  732.722.8780

Email:  [email protected]

 

Divisional Phone Numbers:

Hi-Rel Alloys: 289.296.4078
Hi-Rel Lids: +44 (0) 1379-853944
Hi-Rel Products: 860.767.9031
Litron: 866.548.7661
PA&E: 855.285.5200