Last Updated: 07.10.10
If you don’t find your concern addressed here, feel free to contact us by e-mail at [email protected] or phone at 509.664.8000 or write us at 434 Olds Station Road, Wenatchee, WA 98801.
What Information Do We Collect?
One of the basic principles we’ve followed in designing this web site is that we ask for only the information we need to provide the service you’ve requested. As a result, the answer to this question depends almost entirely on how you choose to use our Web site and our services.
You can access our web site and use many of our services without providing any information at all. In certain circumstances, PA&E may collect information that identifies you, such as your name, address or e-mail address, as well as other individually-identifiable information that you provide to us (“Personal Information”). Personal Information is also collected in certain portions of the web site in which you specifically and knowingly provide such information, e.g. suggestions or customer service requests.
Through your use of the web site, PA&E may also gather certain information that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data” and may entail the use of “Cookies,” “IP addresses” or other numeric codes used to identify a computer.
How We Use the Information?
PA&E may use your Personal Information to respond to your inquiries or feedback on our Web site or products and services. In the event PA&E plans to publicly post any of your Personal Information on a web site, you are provided prior notification of such posting and given the option of preventing such posting.
Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Web site so we can improve our web site and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical “ratings” information in aggregated form to PA&E partners and other third parties about how our users collectively use the pacaero.com Web site. We may use or share Anonymous Information (or other information, other than Personal Information) in any manner that we deem appropriate or necessary.
We occasionally have third party agents, subsidiaries, affiliates and joint ventures that perform functions on our behalf, such as data processing, providing web site support, providing customer service, etc. These entities have access to the Personal Information of yours needed to perform their functions, and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using or altering this data in any way other than to provide the requested services to the web site.
PA&E may also disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on PA&E or the web site; (b) protect and defend the rights or property of PA&E, the web site or the users of PA&E, and (c) act under emergency circumstances to protect the personal safety of PA&E, the users of the web site or the public.
Links to Other Web sites
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by PA&E web sites is stored in secure operating environments that are not available to the public. Only those employees who need access to your Personal Information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our web site, and you do so at your own risk.
Our web site is published in the United States. U. S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.
Opt-Out and Correction Procedures
You always may opt-out of receiving future e-mail messages and newsletters. PA&E provides you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. To remove your Personal Information from our database, to not receive future communications or to no longer receive our service, send e-mail to [email protected] with the word “remove” in the subject line. The company also permits you to correct or update Personal Information that you have previously provided to us. To do so, send e-mail to: [email protected] indicating the information that you wish to be corrected or updated.
Questions regarding this statement should be directed to the Sales manager at 434 Olds Station Road, Wenatchee, WA 98801 or send an email to the Sales manager at [email protected].
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